Contact Centre Team Leader - Kentish Town. £34,000 plus bonus and benefits. M/F

Markets in London, Vereinigtes Königreich
JETZT BEWERBEN

LET'S TALK ABOUT THE JOB

Let´s talk about the BENEFITS!

 

  • Guaranteed monthly salary with fixed shift working hours.
  • Monday-Friday: 08:00 - 20:00; Saturday: 9.00 - 18:00; Sunday: 9.00 - 18.00.
  • A multitude of benefits include a bonus scheme, 22 days holiday plus bank holidays, company pension scheme, private medical insurance, discounts on retail and tech, internal recognition & rewards, and lots more!
  • Tailored and ongoing training opportunities.
  • Promotion opportunity
  • Clear and proven structures and processes.


Let´s talk about the JOB!

 

Your dynamism, autonomy and sense of responsibility will be in high demand.

Trust us, time flies at Shurgard! A typical day at the office? Helping, advising and persuading your clients over the telephone. And of course, working closely with the store teams, your colleagues and manager.


You’ll need to be thorough, think commercially and take initiative in order to meet our quality standards and procedures, and to reach your monthly objectives. Or even better: to exceed them!


Don’t worry, we haven’t forgotten about your work-life balance and me-time. As for your health and safety, we consider them a priority

LET'S TALK ABOUT YOU

Let´s talk about YOU!

 

  • You be an experienced manager with proven skills in coaching and mentoring a team enabling them to meet and exceed targets whilst delivering exceptional customer service.
  • You have retail / commercial management experience in a telesales environment.
  • You enjoy advising and convincing customers.
  • You can work in a team and fully contribute to it's success.
  • You are reliable, honest, and committed.
  • You have a strong organisational aptitude and proven time management skills
  • You are able to commit to a fully flexible shift pattern within the centre's opening hours.
  • You are a natural communicator over the telephone.
  • You have a good understanding of Microsoft Office: Outlook and Word .
     

 

Let´s talk about NEXT STEPS!

 

To find out together if our job fits you, we have a fast and transparent application process:

  • Step 1: You send us your CV.
  • Step 2: We will contact you within a few days.
  • Step 3: If successful you will be invited to an assessment day where you will meet the management team.
  • Step 4: Personal interview with the Centre Manager. 
  • Step 5: Decision on hiring on the same day or the following day.

LET'S TALK ABOUT OUR OFFER

With more than 900 employees and over 336 stores in seven European countries (Netherlands, France, Sweden, UK, Belgium, Germany and Denmark), Shurgard Europe is the largest developer, owner and operator of self-storage in Europe.

VERTRAGSART

Vollzeit
JETZT BEWERBEN