Looking for training in your job?
We understand that you can't know everything from the very first day you start your career with us. So let’s take a look at how we will help you grow in your new role within our company.
We provide new employees with an extensive Induction Programme which lasts several weeks for European Support Centre staff and 16 weeks for an Assistant Store Manager.
After you’ve completed the Induction Programme, we invite you to take part in our Academy Programme. It’s a series of training modules delivered via e-learning, classroom and individual coaching moments.
The e-learning modules cover all the technical sales aspects, systems, and processes. For each, we will explain the theory, provide the links to the documentation, and an assessment.
During this entire programme, your manager will coach and support you. Through an online platform you will also receive permanent feedback and a checklist that shows you where you are and what it takes to be promoted.
For example, for Assistant Store Managers there are 5 stages to your store career:
At every stage of your career, our Academy Programme covers all the competencies you need to be promoted to the next level.
At Shurgard, we provide our employees continuous feedback to grow professionally and personally. So coaching will be part of the day-to-day interaction between you and your manager.
We also invest in a wide range of courses for you to grow both your hard skills as well as your soft skills, such as communication, problem-solving and time management.
Our managers are trained and coached permanently as well. So the coaching culture goes straight to the top, with even regular visits of our CEO and Vice-Presidents to provide support and ongoing coaching!
